Event Details

Learn about the various types and costs of organizational conflict and how prevention, intervention, and mediation can be applied in your organizational culture. We will explore best methods to deliver effective communication in difficult circumstances and discover ways to strategically coordinate with top management through these processes. In addition, you will learn how to avoid common pitfalls that can affect your organization’s bottom line. An interactive Q&A period will conclude the training.

Our Presenter:

Jon Lange is Professor of Communication and Coordinator of the Conflict Resolution Certificate program at Southern Oregon University. He received his Ph.D. from the University of Washington in 1980, was chair of the Department of Communication at SOU from 1986 through 1991, and Director of Training and Organization Development from 1991 through 1998. He currently teaches courses in organizational communication, mediation, negotiation and conflict resolution--areas in which he has authored dozens of papers and publications.

Jon has negotiated a number of labor contracts, facilitated numerous team-building retreats and trained hundreds of mediators. He has conducted focus groups for public, private and government entities. He has served on several boards including the local Mediation Works, and in California, the Center for the Resolution of Environmental Disputes. Jon was selected for inclusion and currently serves on the Roster of Environmental Mediators with the U.S. Institute of Environmental Conflict Resolution.

**Members - If you participated in our Rogue Valley SHRM survey in the fall, the cost will be waived for this program.

Questions:Tabitha Carlson at (541) 789-2557, Tabitha.Carlson@asante.org or Jill Auborn at (541) 956-7895, aubornj@firemtn.com

This program is approved for 2 hours of HRCI of general recertification credits